Please note that Pukket is only available to genuine personal profiles. Profiles dedicated to blogging, influencers, businesses, diaries, non-personal profile images or IDs may be blocked. Our aim is to make social media a more authentic and rewarding place for the everyday people and to do so we have to stay true to this message.

How does Pukket work?

  1. You link your public Instagram account to the Pukket platform
  2. Start sharing your everyday experiences (post, stories or reels) with @thePukket and the right hashtags on Instagram
  3. Get rewarded with Pukket points and then spend them on a range of rewards

What does Pukket do?

We’re a platform that helps you get rewarded when you give brands the privilege of being in your posts. Once you connect your Instagram profile, Pukket scans your posts for brand hashtags and if a relevant post is found, you get credits called Pukket points. You can then use these Pukket points to buy products and vouchers available on the app.

Why my post doesn’t show up in on the My Post page?

It usually takes a maximum of 30 minutes to detect and show your post on the My Post page (this is up to 24hrs for stories and reels). Make sure you have used the right hashtags/mentions.

Will my information and details be shared with the brands?

Absolutely not. Users data privacy is very important to us. Your data is stored safely and not shared with anyone else, so you can carry on sharing life’s precious moments with friends and family and receive your rewards without worrying.

What platforms does Pukket work with?

For now, we’re only working with Instagram. After all, that’s where a lot of us post about our experiences. Nevertheless, we have some awesome platforms lined up and will announce them in due time.

Do Instagram Videos and Stories count?

Yes, as long as you use the required @ and # all forms of content on Instagram count (excep IG TV).

Can I collect Pukkets points from more than one brand?

No! You can only get points from the brand you are invited for and signed up to. For more information about rules of sharing and getting points, please refer to house rules for each brand on your account.

Can I post more than once about a brand and collect the Pukket points? How often can I share and get rewarded

Yes, but you need to refer to brand guidelines for more details on this. The default is one entry every 3 days.

Can I spend my Pukket points collected from Brand A on Brand B’s vouchers?

No. Even if you have joint more than 1 branded community, you can use the points you’ve received from each brand on the same brand’s rewards.

How do you measure performance of our post?

We have an industry leading formula developed after months of research. The number of Pukket points you get depends on the visual quality of your post, the comments and likes you receive. Also, adding your location, and mentioning brands using their social handle ‘@’ give you extra Pukkets.

Can I post about my experiences outside the required location?

Please refer to brand guidelines on your account. You usually need to be from the same location you were first invited from. Each brand will have their own requirements

I’m an influencer/blogger, can I join Pukket?

At Pukket we enable brands to engage with their everyday customers. You should not have more than 10,000 followers (some brands have the restrictions at 5,000 followers). But this again depends on brand guidelines and requirements. We very rarely see brands working with influencers and bloggers on our platform.

My content is not detected (I received no point), why?

Please make sure you use the hashtag/mention for us to detect your post. If you did everything correctly and still your content is not detected, please contact us via Instagram or email.

How long does it take for my posts to receive their Pukket points? 

It takes 24 hours for us to validate and evaluate the performance of your content.

How can I see the progress of my posts?

Go to ‘My Posts’ tab and you can view the progress of the posts.

Do vouchers have an expiry date?

Each voucher or product is different, please read the terms and conditions at the time of the purchase.

How can I use the vouchers?

It will differ for each brand. Some will give you a code to use, some may give you a QR code to take to their shops and scan it in-store.

Do my old brand-related posts count?

Yes, that’s if you shared a brand-related content within the last 7 days . We will pick it up if you used a hashtag relating to our partner brands. The posts older than 7 days will not qualify.

How long does it take for me to be able to claim rewards?

It may vary from reward to reward, but you can usually expect to claim a reward after 1-2 times of sharing a reward. We use a point based system, so you need to find out the points needed to claim a reward. Story and reels typically get you more points, so you can claim rewards even sooner if you share more stories and reels.

How can I ask my questions?

Please feel free to ask any question you may have via Pukket Instagram account (Direct Message) or our email address. We try to answer all inquiries within a day.

How can I join other branded communities?

All members are selected and invited by the brands. We would be happy to see you in more communities but the decision regarding it is made by the brands on individual cases.

Is there an end time to a branded community?

It varies from one community to another, but the more engagement and content members share, the duration of launching the community may be extended. So keep your lovely entries coming.

What is a qualifying content?

A content including required @ and # and following brand guidelines, shared after 3 days of the last branded content and one that does not violates other rules of the community is a qualifying content.

What are other benefits of joining the community?

Except from the main rewards of each community, we may hold interesting challenges with wonderful rewards every now and then. More rewards may be added to the store.