How it works
How it Works
Here's what you can expect from our social selling program
With the end of 3rd party cookies and the rise of social commerce, social channels of sales are seen as the main drivers of revenue going forward.
But where do you start and get your community to promote you on socials with the aim of generating sales? Pukket provides you with a brand dashboard and community platform to make this possible.
Let us take you through Pukket's mechanism:
Onboarding
Community building starts with identifying & onboarding users
Plugging in
Pukket app integrates with your ecommerce store and social accounts
Identification
We go through your social accounts to qualify your true brand fans, and analyse your CRM to find your most active customers for onboarding
Invitation
Personalised DM Messages are are sent from your brand's social account to invite fans from social channels. Post-purchase pop ups are also used to onboard users from your ecommerce store
Onboarding
Users go to brand's community landing page (through a subdomain e.g. community.brandURL.com) to join the community. Our single sign-on allows for a seamless onboarding using their CRM credentials
Social Selling Program
Offering a variety of growth-centred opportunities to users
Opportunities
Upon arriving in the community, each user is presented with a personalised social selling opportunity to participate in. This includes referral and UGC activities within a limited period of time
Points
Users will earn point for their participation in the social selling opportunities. This can include include points for web impressions, customer referrals, UGC output and engagement
Rewards
The collected points can then be spent on rewards provided through your ecommerce store. Rewards are automatically created and distributed via using your ecommerce integration (e.g. $20 voucher codes)
Community Piece
Users can chat among each other before, during and after their participation in each social selling opportunitty to create a community feeling. Their UGCs and impact will be shared to show their progress towards the community goal
Brand Dashboard
Full customisation and community control at the tip of your fingers
Communication
Share posts, send messages and reply to questions from your community members through your dashboard
Analytics
Track the traffic, referrals, UGCs and sales generated through the social selling program in one dashboard
Program Control
Control the number of opportunities members see, the minimum and maximum amount of rewards members are given for their participation, create ad hoc oportunities and more
Manage Content Creators
Get those customers who are content creators on social media to share content for you. You'll automatically get global usage rights to those pieces, all available for download in your dashboard
Find out more
Take a Sneak Peek
Book a 15 mins no obligation demo call with our one of our social selling experts to get asnwers to any questions you have